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Return & Exchange Policy

If you are not completely satisfied with a RondeauBeauty.com purchase or gift, please return it for a refund within 30 daysIf 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

  • When you return your purchase to RondeauBeauty.com by mail within 30 days of purchase date, you will receive a refund to your credit card or online store credit for the price of the item(s).
  • No refunds will be given for items received more than 30 days after the purchase date.
  • RondeauBeauty.com is unable to offer exchanges if damaged or defective.
  • All Sale Items and Gift Cards are Final

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Return shipping and handling fees will be deducted from your refund. We regret that we are unable to refund your original shipping charges unless the return was a result of our error.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Shipping
To return your product, please send us an e-mail at customerservice@rondeaubeauty.com to receive your shipping label and send your item(s) to 130 Arrandale Blvd. Exton, PA 19341 once the return has been approved.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@rondeaubeauty.com and send your item to: 130 Arrandale Blvd. Exton, PA 19341.